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Job Title: Team Leader
Salary: up to £30,000 per annum (dependent on experience)
Contract Type: Fixed Term until 31st March 2025 (potential to be extended)
Working Hours: 37.5 hrs per week
Location: Liverpool
Responsible to: Head of Delivery

What you will be doing?

As a Team Leader you will be responsible for supporting the management of service operations for the Liverpool We Are With You Project. You will work alongside the Head of Delivery and contribute to the successful delivery and development of service including project planning, internal policies, procedures and quality standards.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

What we are looking for?

• Experience of supervising and appraising staff and/or volunteers, motivating them and achieving positive outcomes in line with contractual obligations.
• Experience of setting targets and monitoring performance of staff and/or volunteers.
• High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; supportive and can give constructive feedback to support continuous personal and professional development of volunteers.
• Good IT skills including the use of Microsoft Office applications.
• Excellent communication skills, both written and oral.
• Excellent organisational skills and attention to detail, with the ability to prioritise own workload and work autonomously and as part of a team.
• Lateral thinking and problem-solving skills.
• Adaptability to changing and emerging needs as the project develops demonstrating flexibility and resilience in challenging situations.
• Experience of data collection, administration and recording procedures with the ability to maintain case notes and HR notes.
• Ability to complete audits and develop reports to showcase performance.
• Experience of building and maintaining strong relationships with partner organisations and developing contacts and networks across a wide range of local services.
• Professional curiosity with the ability and willingness to learn and apply learning to support delivery.
• Full driving licence, own car and business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Flexible working such as compressed hours will be considered
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – You could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Team Leader position, please visit www.communityled.org.uk/vacancies to read the job description/person specification and complete the application form. Please return completed application forms to vacancies@communityled.org.uk.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.

Please check back with us soon.

Please check back with us soon.

Please check back with us soon.