Job Title: Engagement & Support Worker
Salary: £25,000 per annum
Contract Type: Fixed Term until 31^st March 2026
Working Hours: 37.5 hrs per week
Location: Greater Manchester
Number of Positions: 1
Responsible to: Team Leader

What you will be doing?

As an Engagement & Support worker you will mentor people who are being supervised by the National Probation Service, providing practical and emotional support in the community, to support people to live positive lives, improve their wellbeing and to build community connections. Each relationship with CLI is tailored to the individual and is flexible to respond to dynamic situations that people can find themselves in.

Our vision at CLI is that everyone feels a part of their community and can achieve their potential. We provide a pathway into new, healthier, and positive lifestyles for people through mentoring, one-to-one support, group activity and volunteering so people can develop the skills and community connections to enable them to sustain positive change. To make our vision possible we are seeking an inspiring, compassionate, and energetic people who will motivate and guide people along their desistance journey.

We actively welcome applications from people who have lived experience of prison or probation, addiction, mental ill-health, or homelessness, as this is often the reality for those people we support.

Successful candidates will commit to working in line with our workplace values which are:

• People come first in all our work.
• People need connections – to other people and to their communities.
• We believe in the power of relationships to build these connections.
• We value how all life experiences build strengths and capabilities.
• We believe in helping people achieve their potential through using these strengths and capabilities.

What we are looking for?

• Experience of working (or significant voluntary experience) within, criminal justice services, drug & alcohol recovery or treatment services, homelessness/housing services or mental health services is highly desirable.
• Lived experience of similar issues faced by the people we support is desirable but not essential.
• High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; supportive and constructive challenge and positive expectation for the future.
• Ability to quickly build rapport; being persistent, determined, and resilient.
• A creative approach to problem solving; getting and keeping people engaged and demonstrating empathy.
• An understanding of the complex interdependencies of mental health and substance abuse and offending behaviour.
• Promote the rights, responsibilities and informed choice of the people receiving the service, acting as an advocate to promote independence.
• Demonstratable coaching skills in promoting independence and pro social attitudes.
• Adaptability to changing and emerging needs as the project develops demonstrating flexibility and resilience in challenging situations.
• Experience of data collection, administration and recording procedures with the ability to maintain accurate case notes and organise own case load.
• Experience of using Microsoft applications.
• Ability to work under pressure and maintain a positive approach.
• Ability to work flexibly when necessary to meet the needs of the people we support.
• Know when to seek assistance or supervision and how to engage meaningfully in planned supervision.
• The ability to work effectively with partner agencies and develop contracts and networks across a wide range of local services.
• To show the ability to advocate and be diplomatic.
• Professional curiosity with the ability and willingness to learn and apply learning to support delivery.
• Professional and values led integrity, inclusivity, and respect for diversity.
• Ability to work across Greater Manchester to meet service delivery demands when required.
• Full driving license, own car business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures.
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – you could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed-term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Engagement & Support Worker position, please read the job description/person specification and complete the application form and email to vacancies@communityled.org.uk by 17:00 28^th February 2025

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.

Please check back with us soon.

Please check back with us soon.

Please check back with us soon.

Job Title: GROW Trainee
Salary: £23,400 per annum
Contract Type: Fixed Term for 24 months
Working Hours: 37.5 hrs per week
Location: Milton Keynes
Number of Positions: 1
Responsible to: Team Leader

What you will be doing?

As a GROW Trainee you will be responsible for providing 1:1 support to up to 10 service users. You will assist with the recruitment, co-ordination and ongoing supervision and support of peer mentors and volunteers within the project. You will ensure feedback from service users and peer mentors is gathered in a range of different ways. Your aim within the role will be to ensure service users are building positive change in their lives and achieving their goals.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

Successful candidates will commit to working in line with our workplace values which are:

• People come first in all our work.
• People need connections – to other people and to their communities.
• We believe in the power of relationships to build these connections.
• We value how all life experiences build strengths and capabilities.
• We believe in helping people achieve their potential through using these strengths and capabilities.

What we are looking for?

• Experience of working (or significant voluntary experience) within, criminal justice services, drug & alcohol recovery or treatment services, homelessness/housing services or mental health services is highly desirable.
• Lived experience of similar issues faced by the people we support is desirable but not essential.
• High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; supportive and constructive challenge and positive expectation for the future.
• Ability to quickly build rapport; being persistent, determined, and resilient.
• A creative approach to problem solving; getting and keeping people engaged and demonstrating empathy.

What we offer?

• Competitive salary with annual salary reviews
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – You could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the GROW Trainee position, please read the job description/person specification and submit your CV and/or contact details via email to vacancies@communityled.org.uk by 17:00 28^th February 2025.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.